refund policy

There is a return policy on every one of our services used. If you are not completely satisfied with the service or the services purchased, we will be happy to hear from you and issue a full refund within a speculated amount of time (say 30 days of the shipment date). However, there are no exchanges, returns, or transfer credits for school fee unless communicated in prior notice.

Regarding refund customers/parents need to contact their respective bank department in order to get the process done.

If you are unable to return or lodge a complaint after 30 days, we may not be able to offer you an exchange, refund, or credit.

However, customers must buy a physical item from us to be qualified for a return; software services are non-returnable. Such physical item must not be used; it must be in the same original packaging and in the same state delivered. We will also require a receipt or proof of purchase to complete your return policy. We do not offer refunds for hardware configuration and/or software or setups fees. You can contact us here for more information about our 30 Day Money Back Guarantee.

Customers must not send the purchased item back to the manufacturer. They may not be able to issue you a refund, credit or refund. In addition, customers may also be paid partial refunds of the item; this is for any physical item purchased in a used condition, missing parts or damaged for reasons not due to our error.

We will notify you if your return meets our returned item criteria mentioned above once it is received. If not, we will send you a notification email of the item’s ineligibility; and whether there is a partial refund or not for the same item.

If the item or the service is approved for a refund, we will automatically send you a credit to your original mode of payment or credit card within 30 days of approval.